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The fortnightly read for people building employee experience.
For the senior people in HR and EX, and those on their way there.
What I Use Instead of Another Internal Comms Post
Creativity matters in internal communications for the same reason it matters in advertising: getting people’s attention is hard. Employees receive messages all day through email, Slack, newsletters, presentations, notifications and company updates. Even an important message can disappear in that noise. Advertising and creative agencies have been solving this problem for decades. They use games,…
3–5 minutesLondon Weighting and Location-Based Pay: Why Geography Raises Some Salaries and Discounts Others
London weighting pays a premium for working in the capital. But as other cities become more expensive and work goes global, does location-based pay still make sense?
4–6 minutesWorkers trust an AI chatbot more than your workplace wellbeing programme
New data: workers hide distress and confide in AI chatbots instead. What that means for your workplace wellbeing programme, and six actions for HR leaders.
5–8 minutesValon’s AI onboarding rule: AI banned until new starters learn the job
An AI company has cut AI access for most new hires until managers judge them competent. What Valon’s AI onboarding decision means for L&D and induction design.
3–5 minutesWhat Happens When Recruitment Stops Parsing CVs and Starts Asking AI?
The PDF CV was built for an era when recruitment software needed one predictable file. Large language models can understand a career across several sources, which means the document is losing its claim to be the centre of hiring. By Javier Martínez, founder and CEO of Self A PDF is excellent at preserving the layout…
4–5 minutesMeet the employees turning corporate life into lifestyle content
Not so long ago, the aspirational working life on social media involved escaping it. Now, younger workers are starting to turn corporate life into aspirational content.
3–4 minutesWork Beyond Walls – Enough with the return-to-office debate; what if we ran a live experiment?
Work Beyond Walls turns Newcastle’s Boiler Shop into a live workplace experiment, asking what makes an office worth the journey.
3–5 minutesLeading through uncertainty: Why employees don’t need leaders with all the answers
One of the biggest leadership lessons I’ve learned is that employees don’t actually need you to have all the answers. That’s fortunate, because right now many leaders are figuring things out in real time themselves. AI is changing how work gets done. Roles are evolving. Skills requirements are shifting faster than many organisations can track. Employees are asking…
3–5 minutes87% of organisations are underprepared for change, global research finds
New research from Insights suggests organisations may be mistaking experience of change for readiness, with the least-prepared businesses more than twice as likely to report falling productivity. Nearly nine in ten organisations were not highly prepared for their most recent significant organisational change, according to global research published today by people development company Insights. The…
3–4 minutesJob architecture in the ai era: loveholidays’ head of engineering says releasing code is no longer an engineering job.
Dmitri Lerko is head of engineering at loveholidays. For the past year he has watched people who are not engineers release code to a website that sells holidays to millions. Product managers. Designers. People from the commercial team. “Everybody is a builder,” Lerko says. “Making changes to our applications, infrastructure, and deploying code is no…
4–6 minutesBEYOND salary: five ways to make Total Reward Month count
By Esther Smith Peter Stack wanted Urenco to be a destination company. One way its reward team supported that ambition was remarkably simple: show employees what they were actually getting. Its total reward statements (UK) bring together base pay, bonus, healthcare, life cover and, importantly, an employer pension contribution of 16%. Stack, Urenco’s Group Head…
6–8 minutesThere is still work to be done for women in tech
Women’s equality continues to be pursued, but there is still significant ground to cover. Between 40,000 and 60,000 women leave the UK technology sector every year, highlighting how challenging it can be to sustain a career in the industry. We still need to address the biases that affect representation and remove obstacles that prevent women from advancing at the same…
5–7 minutes
What’s coming up in EX
12 — 13 Jun
Unleash World
Lisbon · ExCeL
14 Jun PM
CIPD Festival of Work
ExCeL London
9 Jul
Future of Work Summit
London, UK
17–18 Jul
EX Tech Europe
Amsterdam, NL
From Our Partners
Three places HR is overpaying on health insurance: how tech-driven benefit platforms improve compliance and cost savings
Healthcare premiums are projected to climb 9 to 10 per cent in 2026. Compliance complexity is up. Headcount is under scrutiny. The Hartford’s 2026 Future of Benefits Study found that 73 per cent of HR professionals have seen their day-to-day responsibilities increase, 60 per cent actively worry about maintaining compliance, and 64 per cent struggle…
In partnership with EXM Sponsor
The UK’s ‘Green Credibility Gap’: Employee Trust Trails HR’s Sustainability Ambitions
UK companies are leading Europe in integrating sustainability into their HR strategies (68% vs. 55% European average), even outpacing countries facing strict EU Corporate Sustainability Reporting Directive (CSRD) rules. However, new research from SD Worx reveals an urgent problem for British organizations: a significant 18% credibility gap exists between what employers claim about their sustainability efforts and what…
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