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Soft Skills Training: How to Teach Soft Skills at a Workplace?

3 Mins read

Soft skills are interpersonal skills that support an individual’s situational awareness and enhance their ability to get work done. These aren’t traditionally taught in a typical educational setting but are of utmost importance in a professional workplace. While hiring, employers tend to focus more on technical skills related to the jobs. But today, there are several job places where employers also put much force on the right soft skills for future professional success.

Although hard skills are required to get work done, you must also possess common skills like great communication, creative thinking, and adaptability for smoothly conducting daily tasks at the workplace.

How to Teach Soft Skills at Your Workplace?

Adaptability, communication, reliability, critical thinking, time management, work ethic, positivity, motivation, problem-solving, teamwork, and motivation are some skills required in a workplace. Developing all of these necessary skills doesn’t happen overnight. It requires patience and hard work. Here are six ways in which you can teach soft skills to your employees at the workplace:

1. Employ Training Needs Assessment

Begin the soft skill training program at your organization by first identifying the gaps in your existing training program. Know what you want to achieve because without mapping the route, you won’t be able to reach the destination! You need to understand what your existing road is and what obstacles you are already facing in order to reach somewhere ahead.

Start asking your employees about their own professional goals. They might want help dealing with difficult colleagues, suppliers, and customers or struggling to complete long-term projects. Begin here so that even your employees are personally involved in the training process.

soft skills

2. Use Certified Trainers

There are professionally trained and certified soft skills trainers who can schedule soft skills training at your organization! These trainers can provide insights that individuals can use to improve themselves. However, ensure that you take help only from certified trainers with the necessary certificates. And if your organization is big enough that requires holding regular sessions of soft skills training, you can even have someone from your company undergo a soft skills training course from a well-renowned institute.

3. Create a Soft Skills Curriculum

Giving structure to your training program is the most important part of any training. Construct a soft skills curriculum to be more collaborative and classroom-based. Incorporate things such as role-playing, group projects, and cooperative learning.

4. Offer Opportunities for Practice, Refinement, and Reflection

Soft skills training mostly involves team efforts since these skills matter most when interacting with other humans. It is encouraged to be practiced in teams rather than individually. So, don’t just let the training stick to books. Instead, motivate your employees to try them out by giving opportunities to practice, reflect and refine the skills they learn in the training session.

5. Provide Enough Feedback

Feedback is one aspect that keeps everyone motivated to achieve better in what they are doing. And it is especially necessary to provide feedback to your employees when they complete training or learn a new skill! A professional can address their problems and move forward to achieve a new goal after a good feedback session.

When you provide a review, ensure it is continual and addresses the employee’s specific learning needs. It should be a mix of positive and corrective elements because no one wants to listen to their mistakes continuously! It can make them frustrated and unmotivated to achieve better.

6. Make Learning Happen Outside the Training Room

The training you employ should go beyond the classroom. Ensure your employees get enough time to pursue their own soft skills, not just for the current organization but also for a successful career life in the future. Give them enough freedom to sharpen their training lessons during the office weeks. You can provide them with scheduled learning time through book clubs and webinars.

Both hard and soft skills are essential for a successful career in any workplace. And taking the initiative to begin soft skills training program for cultivating the appropriate skills in your employees comes with various benefits! So, start as early as possible to reap the advantages of a well-structured soft skills training program!

Further Reading:

Gratitude Wall Ideas
Managing Complex Change
HR Predictive Analysis
Funny Employee Awards

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About author
Fatjona Gërguri is the content writer for Employee Experience Magazine, covering the relevant topics about employee experience, organizational culture and general HR topics.
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