Employee Experience

Understanding The Empowerment Triangle Model

4 Mins read

The empowerment of employees has become a key driver for businesses. People are no longer looking for just jobs but dream careers; they want to be a part of decision-making processes and get the scope to grow in their job. 

This is where the Empowerment Triangle Model comes in. The empowerment model helps organisations empower their employees so that they can grow as individuals and also as professionals while staying happy and fulfilled at work. 

The empowerment triangle is a visual framework that can be used by any organisation with or without an HR department to support employee empowerment and drive employee engagement programs more effectively. It can make the working environment and relationships much more productive and efficient because they all feel fulfilled and content. 

How Is The Empowerment Triangle Model Useful?

Drama Triangle Empower Triangle

The empowerment triangle model is a useful guide to consider when developing strategies and processes for empowering individuals. It provides a framework in which to analyse and understand the different aspects that must be considered when aiming to empower others.

Whether you work as an employee, business owner, manager, or some other role, it’s likely that at some point you will be asked to empower others within your company or team.

When you think about empowerment in the workplace, it can seem like a vague concept. After all, what does giving employees more authority and control over their day-to-day life really mean for your business?

The truth is that empowering employees has a direct impact on your company. If your team isn’t empowered, they probably feel like they are at the mercy of management and don’t have control over their own destiny. 

When employees don’t feel empowered, they tend to leave or not perform up to their potential. To discover how you can implement the empowerment triangle model in your organisation – read on!

Let’s Dive Deep Into The Empowerment Triangle Model 

Let’s dive deeper into the details of the Empowerment Triangle Model — its origins, purpose, benefits, limitations, components, examples, and best practices.


The empowerment triangle model was developed by Dr. Robert Eichinger, a business consultant and author of several books on leadership, including “Empowering Change.” 

The model was developed in the early 1990s when Eichinger was working with a telecommunications company that wanted to help its employees take more ownership and control over their work.

In his book “Empowering Change,” Eichinger describes the empowerment triangle as an organisational tool that can be used to transform how individuals and organisations function. The model is meant to guide conversations so that teams and organisations can collaborate in order to influence change, create new processes and systems, or develop new strategies.

Components of The Empowerment Triangle Model 

The Empowerment Triangle Model has three interdependent components:

Creator – victim

Challenger – persecutor

Coach – rescuer

According to the empowerment triangle model, all three of these components are necessary for creating positive change within an organisation or team. However, each component is also limited by the other two components within the triangle. 

For example, the leader cannot empower others to take control and ownership of their work unless there is a clear vision and strategy for what needs to be done. 

Likewise, individuals cannot take control over their work or contribute to a team’s overall success unless they are given the appropriate training and support.

Although the empowerment triangle model was originally used within business organisations, it can also be applied in other contexts where individuals or groups need to create positive change. 

For example, teachers can use the model to promote student-centred learning in classrooms, while members of neighbourhood organisations can use it to promote community participation and engagement.

Important Aspects of The Empowerment Triangle Model

Empowerment Triangle Model

An important element of the Empowerment Triangle Model is that it involves the participation of all stakeholders, including employees. 

By allowing employees to participate in the decision-making process, organisations can take advantage of their ideas and creativity.

The Empowerment Triangle Model also helps to improve communication between employees and management, as well as providing a better understanding of the needs and requirements of employees. 

It can even help to improve employee retention, by making employees feel that they are being valued and part of the decision-making process.

However, it should be noted that empowerment is not a quick fix, but requires substantial effort and time to implement and sustain. In addition, empowerment is not suitable for every organisation; it is more suitable for those operating in a competitive environment where employees are critical to the business’s success.

Benefits & Limitations of The Empowerment Triangle Model

The empowerment triangle model has two main benefits: 

  • It helps managers understand the process of employees feeling empowered to make decisions, 
  • It provides a visual representation of the factors that contribute to empowerment. 

There are also a number of limitations associated with the model: 

  1. It is not always clear how the three components interact with each other. 
  2. The model does not account for all of the factors that influence employee empowerment. 
  3. Finally, it has been criticised for promoting an oversimplified view of empowerment. 

Overall, the empowerment triangle model provides a helpful framework for understanding the concept of employee empowerment. However, it is important to keep in mind that this model represents just one way of thinking about empowerment. 

In order to truly empower employees, managers should take a more holistic approach that considers all aspects of their employees’ experience.

it allows you to show the relationships between different forms of empowerment. For example, when employees feel a sense of ownership and control over their work, they are more likely to feel confident and motivated, which in turn can help them perform better. 

On the other hand, when employees feel a sense of autonomy over their work, they are more likely to feel engaged and committed, which in turn can help them perform better. Finally, when employees feel a sense of belonging at work, they are more likely to feel confident and motivated, which in turn can help them perform better.

Further Reading

Google Company Culture
Top 10 Change Management Books
Why Is Workplace Communication Important
How To Praise Someone Professionally

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