Employee Experience

Why Is Workplace Communication Important

4 Mins read

Having a good communication skills helps us perform better in the workplace and makes the processes easier, working relations better. This has been more important since lately due to technological improvement and because of Covid19 many people start working remotely.

Employers who put in the time and effort to build channels of communication will soon see the results and will earn their employees’ trust, resulting in greater productivity, output, dedication, and overall morale. Employees who interact well with coworkers, supervisors, and customers are always valuable assets to the company, and it’s a skill that can help them stand out when applying for jobs. On the other hand, employees who are demotivated as a result of poor workplace communication will begin to doubt their own abilities and their confidence in the organization.

How to create an effective workplace communication within the company and how to make it not to affect the productivity and devotion of valuable employees? Let’s find out together!

What Is Effective Workplace Communication?

Successful communication occurs when a message is correctly sent and received. Just because you think you’re appropriately exchanging ideas and information in your workplace doesn’t mean you are.

Teamwork and collaboration can benefit from effective communication. It can be used in practically any industry.

Internal communication must be optimized, that is why workplace communication is crucial. Management and the individuals who work for them can stay on the same page if they communicate well. Employees feel confident in their capacity to complete the task at hand, and managers can rest certain that team members are performing it correctly.

But keep in mind that workplace communication and business communication are not the same things. Both are essential to a company’s future growth.

Inside a company, the value of effective communication is well understood. Here are five compelling reasons to pay attention:

Team building – Building an effective team is all about how the members of the team communicate and interact with one another. Good communication strategies, such as the ones mentioned below, will go a long way toward building effective teams. As a result, employee satisfaction and productivity will increase.

employee communication

Give everyone a voice – As previously stated, employee happiness is mostly dependent on them having a voice and being heard, whether it’s about a suggestion or a complaint. Everyone, regardless of their position, should be able to openly communicate with their coworkers and superiors through well-established channels.

Innovation – Employees are significantly more likely to bring their ideas to the table when they are able to openly share their thoughts without fear of mockery or retribution. Innovation is strongly reliant on communication, and an organization that fosters it is significantly more likely to be inventive.

Growth – Communication is important, both from inside and outside. Being linked internally and having strong lines of communication can help you ensure that the message you deliver to the outside world is accurate. Any growth project relies on effective communication and alignment among all stakeholders, both internal and external.

Strong leadership – Managers who are good communicators are better at managing their teams. When you are a skilled communicator, delegating duties, managing conflict, motivating employees, and creating relationships (all critical roles of any manager) becomes much easier. Strong communication entails not only the ability to communicate with others, but also empowering them to communicate with one another. Enabling strong communication channels is essential.

What Can You Do To Improve The Way Your Company Communicates?

We’ve picked some of the important areas where businesses can improve and strengthen team communication.

  • Define goals and expectations – Managers must communicate clear, attainable goals to both teams and individuals, laying out exactly what is expected on any particular project and ensuring that all employees are aware of the project’s, department’s, and organization’s overall objectives.
  • Deliver your message clearly – Ensure that your message is clear and understandable to your target audience. To do so, you must talk clearly and gently, ensuring that your point is conveyed without causing confusion or offense.
  • Select your medium with caution – After you’ve written your message, make sure it’s conveyed in the finest way possible. While face-to-face contact is by far the most effective method of establishing trust among employees, it is not always possible. Consider whether the information supplied in a printed copy would be more effective than information delivered via email, or whether a general message will suffice.
  • Keep everyone informed – Maintain open lines of communication at all times. Seek out and encourage project updates and progress reports. This is especially true when working with distant employees.
  • Listen and empathize – Communication is a two-way path, and no business or individual will last long if they don’t listen and foster communication with the other party. Listening demonstrates respect and allows you to learn about any outstanding concerns that you as an employer may need to address.

Facts About Workplace Communication That You Might Find Interesting

  • Visual images are processed faster than words (we remember images better).
  • We think considerably faster than we can hear — our brains can think up to 3000 words per minute while listening to 100-125 words per minute.
  • Employees worry and gossip for an average of two hours every day.
  • At least 21 different facial expressions can be used to express people’s emotions, and they play a vital part in communicating with others.
  • Employees who believe their supervisors are truly listening to them are nearly five times more enthusiastic and 21 times more loyal to their organization.
Why is workplace communication important

Final Note

If you have employees with good communication skills in your company it will facilitate the work process. Investing in excellent communication tools is one of the finest ways to boost communication within your company. This covers software for cloud-based communication and collaboration.

Your staff can interact swiftly and efficiently with the correct software, especially if they work remotely. Video conferencing and phone calls, as we all know, can keep you linked no matter where you are. This, combined with a solid office communication plan, can help you communicate productively with both clients and coworkers.

Also, keep in mind! Everything you say is based on your mood. Bad mood affects the results of communication even more than any other factor. Be attentive and careful while communicating with your staff. Sometimes the productivity and will to work depend on how you communicate the tasks.
Before starting the communication, clear your mind, take a step back and make sure you have a good mood.

Further Reading

Company Culture at Google
What is a Toxic Workplace
How To Help Your Employees Succeed

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Content Writer at Employee Experience Magazine
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